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Gala Bingo Review 2020: Our Review of Gala Games, App and more

27 July 2017
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Gala Bingo is a brand known to almost all of us. Whether it be from their television adverts or huge online presence, they definitely know how to advertise. So they talk the talk, but our team set out to find out if Gala Bingo also walks the walk by testing out their site and mobile app.

After a thorough test of all the features the app offered, our team came back with an overall rating of 4/5.

And here’s the breakdown:

Bingo Games: 5/5

Even just at first glance on the Gala Casino site, we could see the enormous choice of bingo games available on an extremely well-organised and easy to navigate interface. This is a dream for newcomers to the site as you don’t need to get used to any complicated schedules, and a handy search feature makes it easy to find the bingo room you’re looking for.

As for the games themselves, your classic 90-ball/75-ball bingo is on offer but users also get the unusual choice of 80, 50 and 40-ball bingo options, in a total of nineteen bingo rooms. Each of these rooms has their own unique charm, with some having their own popular TV theme! We found rooms themed after The Chase, Coronation Street and Deal or no Deal amongst others!

On top of the bingo features, the Gala Bingo app offers over 250 slots, a large number of which having progressive jackpots, and over 35 table games in a number of varieties (some of which are live).

All in all, we couldn’t fault the selection available to us – there is really something for everyone, and the themes were a fun addition!

Mobile bingo: 5/5

Gala Bingo app

As we expected, the Gala Bingo mobile app was just as comprehensive and varied as the website. There were tonnes of games, promotions, and other great features available that made the app fun and easy to use. There’s a lot happening on the interface but it was well organised, meaning that we never felt overwhelmed or confused by the amount of content.

The app had a “club locator”, a feature that helped you find your nearest Gala Bingo hall, as well as an element called the “Happy Hub”. This Hub (which is also available on the website) is a core for blog posts, videos, and articles on all sorts of different themes.

As for the compatibility and overall function of the app, we found that it ran smoothly on all mobile devices with an Android or iOS operating system.

Bingo Promos: 4/5

We noticed a huge number of different promotions offered at Gala Bingo, of which over a dozen were bingo-based (including a fair few free bingo games), and three slots promotions.

We also saw six promotions linked with the Gala Bingo loyalty scheme. This scheme has six levels, of which the two highest levels are invite-only. The higher you climb up the loyalty scheme, the more bonuses and rewards you can potentially get. Furthermore, you can join the VIP club, a separate group that offers similar rewards for the most loyal users of the site. These include VIP parties, events and options for Free Bingo.

Overall, we found there to be more promotions than one would usually expect from a bingo service, and that the rewards system was more extensive than many of Gala Bingo’s competitors – they really do try to give you the opportunity to earn extra rewards and bonuses.

Customer Service : 3/5

Contact methodAccess
Live chat Help centre
Telephone 0800 294 7294
Email help@galabingo.com

We found getting the contact details for Gala Bingo to be a bit of a mission. You have to click Contact Us, then select what you’d like help with. This gives you a choose of common Q & A questions. If these aren’t what you’re looking for you then have to click “No”. Only then will contact details appear. You will still find the answer you’re looking for with this system but we found it a little inconvenient.

Availability times are also not stated.

Payment Methods: 4/5

Gala Bingo provides a number of ways to pay, making it easy to sign up with all the usual payment options like Mastercard and Visa debit as well as a few lesser-known ones.

Here’s a list of the payment methods:

  • Maestro
  • Mastercard
  • Visa Debit
  • Paypal
  • Neteller
  • EcoCard
  • Paysafecard

Each payment method requires only a £5 minimum deposit except Paypal, who requires a £10 minimum. They all come with an instant processing time and no payment fee, however be careful – some payment providers charge their own fee for carrying out transactions with Gala Bingo.

When it’s time to withdraw, you’ll usually get your cash pretty fast. Some carriers give instant withdrawals whereas others can take between 2-5 working days to get you the money.

Conclusion

Overall we were a big fan of the Gala Bingo platform. It was fun and lively with a huge choice of games. It’s a great place to check out whether you’re a seasoned veteran of the bingo circuit or even just a newbie looking to try it out.

We would definitely recommend taking advantage of the varied range of promotions and that £30 free when you sign up!

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